CHILI Reviews

Based on 19 customer reviews and online research, chili.com has a consumer rating of 1.9 out of 5 stars, indicating most customers are not satisfied with CHILI.

1.9 / 5.0

19 Reviews

5 Stars(3)

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4 Stars(1)

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3 Stars(1)

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2 Stars(1)

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1 Star(13)

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How would you rate CHILI?

All Customer Reviews (19)

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Guest
Posted on 05/01/2021
My film didn't play even though the…

My film didn't play even though the trailer worked , I sent all the details they asked for and they said they are contacting hisense TV company. For past 4 weeks now I've been getting the same email "we are working on your problem watch this space " . Good customer service would have given me another credit to try. Will never use them again .

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Lucy Burns
Posted on 04/03/2021
Paid £9.99 for Soul to watch all set…

Paid £9.99 for Soul to watch all set up.. Read all the smart tv advice and technical support and in theory should all work but just gives time out...error message. Tested on phones and tablets and works fine... App version 6.6.87 and tv software all definitely up to date.. All Internet connection more than sufficient.. I received an automated reply via help form which I completed but have heard nothing since!!!! Should not be this complicated.. Terrible service compared to equally priced competitors. I'd better get my money back if I can't get this fixed to watch tonight!

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Alvin Wheeler
Posted on 03/26/2021
I had a code from Very me rewards

I had a code from Very me rewards, when signing in told to enter code I did. then chose film added to cart then went to checkout which said code already used. All help sections useless.I would rate it as 0 if there was that option

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Jack Owens
Posted on 02/12/2021
Great place to rent and buy movies

Great place to rent and buy movies. They often have sales and coupon vouchers that allow you to buy movies for almost half the price that you can from YouTube or Amazon.

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Rose Perkins
Posted on 01/24/2021
4k HDR my backside

Hi all, my wife got a free Chili movie pass from Vodafone. So we chose Tenet in 4k hdr. Whether it’s streaming or a disk movie my tv detects the hdr signal and it automatically switches to a hdr setting. I knew straight away there was a problem. Upon pausing and going to settings in the app itself I discovered it was streaming in SD quality. But here’s the rub, the only other option was HD or something called HD+??????? Switching to HD+ did make a difference but nowhere near 4k hdr quality. I’ve given this review 1 star because at least the film was free and watchable (film itself was rubbish btw) but feel Chili are winging it My tv is a Panasonic 65dx902b (won lots of awards) and my internet speed is 300mbsLike other users I’ll probably never use Chili again. Found the sound quality poor also.

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Elliot Neal
Posted on 01/22/2021
Didn't work

Got a free code as I'm a Vodafone customer, had to use it before midnight, managed to creat the account and put the code in but then I kept getting a "oops a error has occurred" message this carried on all the way till midnight when the voucher expired ??‍♂️ shame, It's a good way to entice new customers, but it just shows me either it was a con or the app on my smart TV is too unreliable, it's going to get deleted, I think I'll stick to prime and netflix ?

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Lewis Gardner
Posted on 01/22/2021
Joined chili to use free movie…

Joined chili to use free movie promotion code with Vodafone an it worked and my partner who is also with Vodafone did the same so for the past 2 night we have had movies to watch for free, has a lot of really good movies and there's plenty to pick from and the option for hd+ is always a bonus, we also had problems with our movies not playing saying an error has occurred... i think it was overloaded with Vodafone users and had the servers working over time managed to watch the first movie the next morning and watching the 2nd just now....BUT !!!!!! the sound quality isn't great you can still watch the movie and hear everything but the background noise get a little intense when there's no actual speaking from the main actors. I'm giving chili a 3 * for the amount of movies there's to select from and because some are really pricy, would have given 5* if sound was better and more better priced.

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Guest
Posted on 12/31/2020
No subtitles on popular content

I rely on subtitles to understand what people are saying in films and TV shows. It was surprising to discover that Chili does not provide subtitles for popular films like Home Alone and John Wick.If you think about it, Chili provides a worse service to the viewer than pirates who include SRT subtitle files in their releases.I would not recommend using Chili if you need basic accessibility features. It is not worth signing up for if you depend on subtitles.

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Guest
Posted on 11/10/2020
Cheating

Cheating, terrible quality, I bought a movie in Polish Version which was not there!! Stay faaaar from this

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Philip Collins
Posted on 09/09/2020
Five stars when it arrives on ROKU…

Five stars when it arrives on ROKU devices. Any ideas? Please?

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Guest
Posted on 08/27/2020
Won’t stream in HD

Shocking quality. I’ve got a 100mb line and the movie stream didn’t go higher than about 360p! Continued buffering. Don’t waste your time and money.

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Leon Day
Posted on 08/19/2020
Very poor quality!!

Very poor quality!!! Like others I recieved a free code with Vodafone and I tried watching bad boys for life. Kept buffering every few seconds so I changed from HD to SD and same thing happened. I have very high internet speed and no problem streaming through other services like Netflix so that's not the problem. I'm so glad I didn't pay for this!!! Written an email to them to complain, will not use this terrible service again, AVOID!!!

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